Office Netiquette: Instant Messaging
Page 1 of 4
The use of instant messaging (IM) is on the rise in the workplace, and many experts believe that it will eventually replace email as a corporate communication tool.
Instant messages, or IMs, allow coworkers to exchange information in real time. Yet IMs also present a way for employees to waste time on involved personal conversations. Also, IM technology tends to be insecure and therefore has the potential of leaving corporate networks vulnerable to viruses and hackers. So while most companies are reluctant to eliminate instant messaging altogether, some have also been slow to embrace it -- and even slower to develop clear policies about its use or misuse in the workplace.
